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Where can I submit my OSAP documents? All documents must be uploaded to your OSAP application. If you have attempted too many uploads for that specific document type, you must upload the document(s) as an Optional Upload. If the file size is too large, ...
How do I order a transcript? All transcripts must be ordered via the my.brocku.ca student portal. Under 'Applicant Student Serve' tab, click on 'Request a Transcript'. This will direct you to the online transcript request. Please ensure you take the t...
When will my tuition be assessed? Tuition is assessed one month prior to the beginning of the term (August – Fall/Winter term, April – Spring term, June – Summer term).Where will my tuition fees be posted? Tuition and ancillary fees can be found on your...
I need a letter to confirm that I’m registered as a full-time student to withdraw money from an RESP/my bank. Where can I find this? Confirmation of Enrolment letters must be ordered online through your student portal under the Student Forms Service Re...
How do I register in courses? For information on course registration, please visit: https://discover.brocku.ca/apply/registration/faqs/.How can I get help with my registration? For information on how to register, please visit https://brocku.ca/guides-an...
How do I submit my CPP form to Brock to complete? CPP forms must be submitted to Brock Central via your Brock Student Portal. Once you are logged in, select the 'Student Forms and Service Requests' tab to find the CPP Form request. Please upload all pag...
How do I activate/regain access to my Brock student portal? For information and instructions on how to activate your account, please visit: https://brocku.ca/information-technology/activate-account/. If you require access to your my.brocku.ca student po...
Absolutely! Our Knowledge Base allows you to fully customize the CSS code of your knowledge base, and the designs of the following pages: Category Page Article Page Search Results Page 404 Page (Page Not Found) By fully customizing...
How do I access my tax receipt?Student Tax forms will be available in February 2022 in accordance with CRA guidelines (T2202-tuition T4A-Scholarships, Bursaries, Awards, Stipends, Waivers, etc.) via your my.brocku.ca student portal. Log in to your stud...
How can I apply for scholarships, bursaries and awards? The OneApp is open each year August 1 - October 15th. If you haven't already applied, you can find the application online at https://brocku.ca/safa/awards-and-bursaries/oneapp/. These scholarships,...
How do I Opt-in/Opt-out of the Health and Dental Insurance Plan? Students with comparable coverage have the opportunity to opt-out of through the Student Health Plan website. Students must complete and submit the opt-in/opt-out form online between Septe...
How do I find my Academic Advisor and book and advising appointment? A full list of Academic Advisors can be found online at: https://brocku.ca/academic-advising/find-your-advisor/?gclid=EAIaIQobChMIqp-07_CE6wIVga_ICh22FgtrEAAYASAAEgKJu_D_BwEgclsrc=aw.d...
The integration between Comm100's Knowledge Base and Live Chat allows you to offer a self-service option through a knowledge base search function within the chat window prior to chatting. Additionally, your agents can have quick acc...
Comm100's Knowledge Base system allows you to create multiple knowledge bases. Each knowledge base is completely separate from the others. Being able to set up multiple knowledge bases is especially helpful, for example, when you ar...
Setting up your knowledge base starts with creating articles. Building a repository of articles is simple by using our WYSIWYG editor. You can also organize your knowledge base articles by category and tag, so that they are easy to ...
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