General
1. Mental Health and Addictions Access Line
1-866-550-5205 (24/7)
Supports individuals 16 years of age or older to determine which community service provider can best support your needs. They may arrange to have someone from the organization call you if needed
2. COAST (Crisis Outreach Support Team) (In person)
1-866-550-5205, press 1 (24/7)
A mobile crisis team with a mental health worker and trained police officer will come to your location for those 16 years of age or older
St. Catharines, Niagara Falls and Area: 905-688-3711 (24/7)
Port Colborne, Welland, Wainfleet, and Area: 905-734-1212 (24/7)
Fort Erie and Area: 905-382-0689 (24/7)
Grimsby, West Lincoln: 905-563-6674 (24/7)
A confidential helpline that assists people with emotional support, crisis intervention and suicide prevention
4. Wellness Together Canada (Text Support)
Youth: Text WELLNESS to 686868.
Adults: Text WELLNESS to 741741.
To speak to a counsellor, call 1-866-585-0445
For immediate text support if you are in crisis, or worried about harming yourself or others in any way
5. Canadian Mental Health Association: Niagara
905-641-5222 (Monday to Friday, 8:30 a.m. to 5:30 p.m.) Telephone, virtual and in- person appointments are available
In- person appointments are available. Mental health counsellors support problem solving immediate concerns and crisis management for mental health, addictions, and situation support/counselling. Follow-up services and connections to other resources, such as short-term brief solution-focused counselling sessions, telephone counselling and support with bridging to longer-term resources.
6. Cognitive Behavioural Group (CBT) for Depression/Anxiety
Call Niagara Parents (905-684-7555) or register online
Pregnant and new parents with babies up to 18 months of age, who have been feeling depressed, down or anxious may be eligible to participate in a group-based Cognitive Behavioural Therapy (CBT) program. During this nine-week series you will meet weekly in a virtual group setting with a public health nurse to learn skills, strategies and tools to help manage depression and anxiety. A workbook is provided to help you record your goals and progress. A public health nurse will contact you by text/phone within 2-3 business days to go through a screening form to confirm if the group will meet your needs and has space available before sending you the information to participate.
McMaster University and Niagara Region Public Health have collaborated to deliver 'Public Health Nurse-Delivered 1-Day CBT-Based Workshops for Postpartum Depression (PPD) Symptoms.’ Study participants across Ontario will be randomly assigned (50/50 chance, like flipping a coin) to participate in a 1-Day CBT-Based Workshop in addition to continuing to receive standard postnatal care or to continue receiving standard postnatal care alone. For more information, or to register, click here.
8. Life with a Baby (LWAB)- Mental Health Counselling
Offering two types of mental health counselling, group therapy with peer led HOPE groups, and individual counselling with counselling students. Free for LWAB members (membership is also free). For Ontario residents over the age of 18 years.
9. BounceBack
A life-skills program to help new parents struggling with mild-to-moderate depression or anxiety or support adjusting to welcoming a newborn and finding balance in their day-to-day responsibilities.
BounceBack for New Parents receives:
- 3-6 telephone coaching sessions, which will occur every 2 to 3 weeks
- self-paced Enjoy Your Baby workbook
- Access to videos that are available in English, French, Arabic, Farsi, Mandarin, Cantonese, and Punjabi.
- Referral Required. Self-referral or referral by a health care professional using Online Form. You must have a valid Ontario Health Card number. Once submitted you will be contacted within 5 business days for a phone assessment.
Self-Guided
Self-guided self-check test, strategies and resources for managing and preventing depression, as well as tips for friends and family to provide support.
A free website that delivers information regarding managing postpartum depression and anxiety.
For general mild to moderate anxiety
Self-guided lessons (45 lessons, approximately 10 hours to complete over several weeks). My Anxiety Plan (MAP) is an anxiety management program based on cognitive-behavioural therapy. Modules provide you with practical strategies and tools to manage anxiety.
MindShift™ CBT APP Uses scientifically proven strategies based on Cognitive Behavioural Therapy (CBT) to help you learn to relax and be mindful, develop effective ways of thinking, and use active steps to take charge of your anxiety.
Indigenous
1-855-242-3310 or live chat (24/7)
Offers immediate mental health counselling and crisis intervention to all Indigenous peoples across Canada. On request, offered in English/French and Cree, Ojibway, and Inuktitut.
2. Métis Nation of Ontario (MNO) Crisis Line
1-877-767-7572 (24/7)
For culturally specific mental health and addiction supports for adults, youth, and families in Ontario. Available in English and French.